So I was finding it difficult to manage the running of my own property. So I met with Nina and Daria. These two ladies were so helpful to us being new to the rental market. They came in and took some amazing pictures and listed the place. They found the right people for the apartment and so far it’s been all good. They have been professional from the moment we met. It’s nice to have someone take the lead on this and gives me peace of mind to get on with life and not have to worry about the condo. You will not be disappointed in the professional service they provide.

Very happy customer and landlord.

Nina is our Property Manager for the last 6 years.  She manages all of our residential investment

Properties consisted of single detached houses, newly constructed townhouses & few condominiums.

We are a very busy professional couple and are very lucky to have Nina looking after our properties. Below is a summary of my experience with Nina’s professional  services:

• Nina knows the rental market very well, very often,  she brings in rental income above my expectation!
•  Tenants are properly screened through, without any issues during tenancy periods
• Nina pays special attention to details of my properties, tenancy departures are taken care of,  damages if any, are properly deducted from tenant’s deposits
•  I recently handed over a brand new townhouse to Nina, the property requires a lot of follow-ups with the developer for deficiencies.  Nina took charge of all the deficiencies, while new tenancies are being settled

I highly recommend Nina to all prospective landlords.

A true professional and works hard for her client.

I have never dealt with a more professional, friendly and helpful real estate agent. Everything has been easy and seamless. From viewing the property to signing the lease. Especially during this apartment ownership transition.

We have been renting from Nina for the last 2 years and throughout these days she was very professional, and has proven her expertise and knowledge. All of our questions or concerns were answered in a timely manner and she always gone the extra mile when we needed help for any issues.

I can wholeheartedly recommend Nina Knudsen, she is a truly professional agent who act with integrity and honesty. Nina has made every effort to ensure that we’re looked after as tenants and that the previous apartment owner is comfortable during our tenancy.

Nina Knudsen did an excellent job renting our downtown condo.  Quick to respond to any query, professional, and well organized, we would not hesitate to recommend her and Lisa to anyone searching for a Property Manager.

Nina and her team are the best rental agents in Vancouver, hands down!  As a realtor, I often require rental homes for my clients or need an investment property rented and Nina is always on the ball. Recently, I had to rent my own investment condo and within a couple of days the photos were taken, the ad was posted and she had a team professionally clean it for the viewings she had lined up. After the first showings, she had a one-year contract signed for above-market rent! I can’t say enough about Nina and would recommend her to anyone of my clients or friends.

I am so happy to have Hello Rent manage my rental properties, impressed by Nina’s professionalism and thoughtfulness. She always communicates with me in a transparent and efficient way, found or replaced reliable tenants in a very short term, and my monthly statement always receives on time. Highly recommend!

First, I have to say that I loved working with Nina from day one.  I can wholeheartedly say that Nina is the best Property Manager that I have ever dealt with.  She takes her work very seriously.  This is not just a job for her, she puts all her passion, and her heart into what she does.  In July 2018, I was working with some other property manager who had promised to do many things to get my place rented.  However, he did not even meet a quarter of the standards of that Nina offers.  I was left very disappointed due to his poor work and as a result, my place stayed unoccupied for a period of two months.  I decided to part ways with this property manager as he was clearly not interested in helping me find a tenant.

I was recommended by another realtor, who connected me with Nina.  Nina’s attitude and professionalism stood out straight away and I was so happy to meet someone that had so much enthusiasm and was able to get my place rented out in no time and also, with very good rental money. Also, Nina’s service charges are very reasonable.

I had to move to Toronto, and Nina took care of all the affairs for me.  I cannot thank her enough.  I also have a condo in Toronto that I also rent out, and I’m still not getting the same exceptional levels of service that were provided by Nina here.  To date, I have never found anyone as good as Nina.  I find that it is very hard to find hard working honest realtors/property managers like Nina.  It’s also worth noting that Nina always sticks to her word and does not just talk to talk.

I have now been in the process of selling my condo in Vancouver, and I have to say that Nina has been outstanding in coordinating the communication through both the agents and the tenants involved whilst selling my unit.  This rarely happens in the normal world, where you have someone so dedicated to doing all this and this is not even part of her job, so I have to say a big thank you and FIVE STARS all the way.  She not only helped me as the owner but also protected the tenants at the same time.  I will miss working with Nina, but I have already recommended another friend, who was having issues with their last property manager and that friend of mine is very thankful to me for introducing Nina to her.

In summary,  Nina goes way beyond what is expected, an outstanding Property Manager.

Nina and the team were wonderful in helping us get settled in our new home. She made the transition easy and was always responsive, and was eager to solve any issues swiftly and efficiently. It’s evident that our family’s comfort and well-being were always being considered.

We counted on Nina to manage our house when we were out of province. I felt much more comfortable leaving this with her, as she was helpful to the tenants and mitigated risk for us. Nina is a pleasant and professional person who seems to like what she does. She is knowledgeable about her industry and, as such, is able to match tenants to the correct landlord and suite.

I have been working with Nina for 3 years and have always found her to be extremely professional and always responsive to my calls. I wouldn’t hesitate to recommend her to any Owner wanting to rent out their investment property. Her services are exceptional and are very effective at her ability to find the best tenants and take care of my properties.

We had the pleasure of working with Daria when searching for an apartment in Greater Vancouver. It has been a pleasure and a success. We found what we were looking for and Daria made the move-in process clear and easy. They also have a convenient app to store documents as well as raise claims if any and so on. We can highly recommend the agency

I absolutely love working with Nina. She has been taking care of my property for years now and is very professional as well as has a caring, friendly demeanor.

Nina has been wonderful, very professional, timely, and understanding. I don’t have to worry about anything. She has consistently exceeded my expectations. Thank you!

Great in communication. One of their agents Nina that I’ve been working has been quite helpful with finding the right place for us. Highly recommend them.

Nina was excellent in realizing our needs and adjusting to them. Amazing customer service.

Thank you, Nina!

Dear Nina and Trish:

My family and I would like to extend our heartfelt gratitude for your honesty and professional integrity in handling our situation.

Your commitment to ethics, especially in challenging situations, is commendable. It is refreshing to encounter a professional who places such high value on ethical standards and transparent communication.

Although the outcome was unexpected, we are thankful for your time and effort in this process. Your dedication to your client’s best interests has not gone unnoticed, and it speaks volumes about your character and professional ethos. Please know that we hold you in high regard and would not hesitate to recommend your services to others seeking a trustworthy and ethical professional in the real estate industry.

Thank you once again for your transparency and ethical approach.

I worked with Lisa renting out my apartment for the first time. She was very professional, and did a great job protecting, educating & guiding me through the process of securing a tenant for the first time. Two big thumbs up.

I am very grateful to Lisa Black for helping me secure my dream rental! She is on the ball and easy to get a hold of if you have questions. She made going through the process a breeze, and went out of her way to help me, and would highly recommend her to anyone looking for a home or rental property

Lisa is a true professional. Working with Lisa you will find her to be very detail oriented and straightforward which allows her to offer the best interests of both parties in the process. She’s someone I would want looking over my property in order sleep well knowing the investment is in good hands. Highly recommend. Don’t hire a property manager that is there do do the bare minimum – Hire Lisa.

We had the pleasure to work with Lisa to rent our Yaletown apartment. It was our first time renting a place out, and Lisa walked us through all the paperwork and made everything really easy. She took charge, was very knowledgeable, and helped us find the perfect tenant for our place. Highly recommend!

Lisa Black is a GEM and so wonderful to work with! It was my first time working with a licensed property manager and I was amazed at what I had learned from Lisa, with respect to the rental market, being a landlord, and the tenancy agreement. I honestly can say Lisa saved me time and money. Lisa found me a tenant within two weeks of working together. I loved the social media content she created for my property and how quickly she works. If anyone is looking for a licensed property manager and is struggling in making a decision to contact one, do not hesitate to contact Lisa. You will be very happy you did! I appreciate all her services, professionalism, and most importantly her help. Thank you, Lisa!